No Products in the Cart
Payment Policy
Welcome to The English Coffee Company's Payment Policy
Thank you for choosing The English Coffee Company for your coffee and coffee equipment needs. We are dedicated to providing you with a seamless shopping experience. This Payment Policy outlines the payment methods we accept and provides guidance on payment processing to help you complete your purchase effortlessly.
Payment Methods
At The English Coffee Company, we accept the following payment methods to ensure convenience and security during your checkout process:
Please note that all transactions are processed in GBP (£). If you are shopping from outside the UK, your bank or credit card provider will handle the currency conversion; they may charge you a conversion fee. We recommend consulting with your bank or provider for more details on their policies.
Payment Processing
Upon placing your order, you will receive an email confirmation containing your order details. Your payment will be processed immediately for all available items. If there are any issues with processing your payment, we will contact you using the details provided during checkout to resolve the issue.
For security reasons, we may occasionally require additional verification to process your payment. We appreciate your cooperation in providing any requested information promptly to avoid delays in your order.
Security
Your payment security is our top priority. We use industry-standard encryption and fraud detection tools to ensure your payment information is handled securely and confidentially. No payment details are stored on our servers.
Contact Information
Should you have any questions regarding your payment, wish to change your payment method after placing an order, or encounter any issues during payment, please contact us:
Company details: New Austin LTD trading as The English Coffee Company -Company number: 11069453
Our Customer Service team is available to assist you during our business hours, 10am - 4pm, Monday to Friday.
Changes to Payment Policy
The English Coffee Company reserves the right to modify this Payment Policy at any time. We encourage you to review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
Thank you for choosing The English Coffee Company. We look forward to serving you with the finest coffee and equipment.
