PRICE MATCH POLICY

It's our goal to provide you with the lowest possible price. If you find an item online from an authorised retailer at a lower final price (after VAT and shipping), we'll beat it by £1.

SUBMIT PRICE MATCH REQUEST

To qualify, the following conditions must be met: same model year, colour, size, condition, and the competitor must have the item in stock and be an authorised UK retailer.

The fine print: Valid in the UK only. Cannot be combined with other offers. Subject to online checkout verification and The English Coffee Company staff approval. Excludes freight and oversized items, certain affiliates, and third-party sellers on Etsy, Not on the High Street, eBay, or Amazon.

READY TO ORDER?

Fill out our Price Match Request Form for assistance with ordering at the new price. For immediate needs or product availability concerns, please contact us.

SALES AND PRICE ADJUSTMENTS

Don't hesitate on sale items as prices change frequently. If the price drops within 30 days of purchase, or you find it cheaper elsewhere, submit our Price Match Request Form for a credit difference. Standard qualifications apply.

PRICING ERRORS

We strive for pricing accuracy but errors can occur. Incorrectly priced items will be cancelled and you'll be notified. See our Terms and Conditions for more.

STILL NEED HELP?

Contact Us for further assistance.